1. Introduction

EVSEBridge ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our OCPP central system platform and related services.

2. Information We Collect

We collect information that you provide directly to us, including:

Account information (name, email, company)
Charge point data (identifiers, status, meter values)
Session data (start/stop times, energy delivered)
Billing information (processed by our payment provider)
Communication data (support tickets, emails)

3. How We Use Your Information

We use the collected information to:

Provide and maintain our services
Process transactions and send billing notices
Monitor and analyze usage patterns
Send technical notices and support messages
Comply with legal obligations

4. Data Security

We implement industry-standard security measures including TLS 1.3 encryption in transit, AES-256 encryption at rest, regular security audits, and access controls. Our infrastructure is hosted in EU data centers with SOC 2 Type II compliance.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Charging session data is retained according to your plan's retention period. You may request deletion of your data at any time.

6. GDPR Rights

If you are located in the European Economic Area, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Restrict processing of your data
Data portability
Object to processing

7. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at [email protected].